For years, advertising campaigns have been managed with brute force: hands-on ad strategists manually search every account across multiple publishers, hoping to catch problems before it's too late. But what if the most urgent problems came directly to you so you didn’t waste time and energy seeking them out?
Notifications are a simple, proactive way to help advertisers prioritize their workload, keep everything running smoothly, and simultaneously minimize risk across every account.
This article explores how notifications help ad teams overcome the biggest challenges of modern advertising campaign management, including notification examples and how they reduce risk, manual work, and inefficiency.
What are common challenges in advertising campaign management?
The biggest operational challenges in managing ad campaigns can be broken down into two core categories: complex, manual workflows and risk mitigation.
Anyone managing campaigns at scale feels the daily stress of juggling many high-stakes responsibilities. The problem with hunting for problems across publishers and accounts is twofold: you’re either too late to stop a problem from snowballing, or if everything looks good, you wasted an hour doing work that didn’t need to be done. Either way, you’re not managing campaigns effectively.
The complexity of ad campaign management creates a breeding ground for unnecessary risk. Without centralized awareness of your entire portfolio across multiple channels, your agency faces a greater risk of client dissatisfaction, account churn, compliance failures, and reputational harm.
Proactive campaign management, where issues are flagged immediately, means daily problems become manageable bumps in the road. But if your team reactively addresses issues days after they surface, expect to handle some heated client calls.
Let’s take a detailed look at how campaign issues escalate into greater risk.
What are examples of manual campaign management challenges?
1. Missed opportunities and underperformance
Little slip-ups snowball at scale, resulting in lower campaign performance. Manually checking every single campaign every day simply isn’t feasible, both in terms of time and effort.
2. Budget waste and inefficiency
Without a centralized view of performance, it's hard to notice an over-pacing campaign until it overspends. A missed budget reallocation opportunity can jeopardize your client's performance and trust.
3. Data fragmentation across systems
Stitching performance metrics together from different channels into a unified performance view is both time-consuming and error-prone. Data fragmentation slows down strategic decision-making and increases the risk of inconsistent or inaccurate reporting.
4. Security and compliance risks
One small misstep (like noncompliant ad copy) can cause delays, disapprovals, or even account suspensions. Reliance on manual processes increases the likelihood of generating errors, putting both your agency and clients at risk.
These challenges highlight the need for a more proactive approach to advertising campaign management. Surfacing the most pressing issues for every strategist can turn a list of manual, time-consuming checks into a clear, prioritized to-do list.
What are the benefits of advertising campaign notifications and alerts?
Campaign notifications, like those found within a Digital Advertising Operating System, surface urgent multichannel issues for every client in your portfolio so you can address them quickly and en masse.
Think of campaign notifications as your daily to-do list, ensuring you start your day knowing exactly what needs your immediate attention. When used in this way, notifications are more than just a convenience: they are a critical tool for risk mitigation.
For example, instead of hunting for problems across dozens (or hundreds) of campaigns, the most pressing problems come right to you. This helps you prevent costly mistakes like ad disapprovals, overspending, and even account suspensions, ensuring your clients' campaigns run smoothly and their trust is maintained.
Using notifications, you can:
- Focus on the most important issues first. Notifications ensure you know what needs to be dealt with right now, rather than working through each account and channel to identify major issues.
- Solve issues automatically, right from the alert. Some systems, like Fluency, let you resolve the issue from within the system instead of requiring you to navigate to specific channels, accounts, or campaigns. Simply click “accept” and automation handles the rest.
- Get guided solutions based on advertising best practices. Smart notification systems can propose step-by-step resolution recommendations. Some issues can even be solved automatically for you, with your approval.
- Identify abnormal account configurations. Even with a clear playbook, mistakes can be made. Notifications can flag unusual account configurations, such as accounts with manual budget holds, missing pacing strategies, or locked fields, saving you any post-launch troubles before they happen.
What are some examples of advertising campaign notifications?
Whether you need high-level performance trends or granular, account-specific warnings, here are some examples of campaign alerts that give you a holistic view of your entire client portfolio's health.
Examples of advertising campaign notifications:
Ad campaign notification name |
Notification description |
Benefit to advertising teams |
Custom performance alerts
|
Notifies teams when a KPI falls under a set performance threshold. |
Keeps teams focused on the most important KPIs for specific clients.
|
Expired messaging in ads
|
Flags any ads that include language that may be expired, such as Black Friday ads running in December.
|
Ensures you only run timely, relevant ads for clients instead of expired promotions.
|
Destination URL problems
|
Notifies teams of any ad group level destination URL returning a landing page error code.
|
Minimizes broken conversion paths, ensuring that each click can convert correctly.
|
Limited or disapproved ads
|
Alerts the team when an ad is disapproved by the advertising platform.
|
Maximizes client budget and visibility by keeping 100% of ads running.
|
Google verification requests
|
Alerts the team when Google emails the ad account owner (typically your client), requesting a business verification.
|
Allows agencies to proactively prompt clients about verifying their accounts, preventing account suspensions.
|
Exhausted budget
|
Appears when an approved account budget amount is exhausted. (Used in conjunction with Overspend Protection.)
|
Serves as a budgeting safety net by flagging any campaign or account that has hit its allotment for the month.
|
Zero spend campaigns
|
Occurs when at least one campaign (with a set budget) has not spent in the last 7 days.
|
Ensures that all viable campaigns are running by flagging missing ad groups, keywords, or ads in a campaign.
|
Keyword recommendations or conflicts
|
Flags any keyword (or negative keyword) suggestions for bid decreases/increases or adding/removing keywords.
|
Empowers team with AI recommendations to maximize keyword bids and work toward performance goals.
|
You can see a full list of Fluency’s notifications in our Help Center.
Use custom alerts to hit specific client goals
Standard campaign notifications, like those listed above, cover the most common advertising issues and help keep everything running smoothly. But as every ad strategist knows, no two clients are the same. What's a critical alert for one advertiser might be noise for another.
A Digital Advertising Operating System enables you to create custom notifications tailored to specific strategies. This means you can build alerts based on any combination of metrics, dimensions, and filters that clients ask for. This allows you to go beyond simple problem-solving and use notifications as a strategic tool that keeps teams effortlessly focused on each client's unique goals.
Custom notifications help you go beyond simple problem-solving by serving as a strategic command center. Notifying teams of issues, opportunities, or changes that directly impact each client’s nuanced goals helps keep teams effortlessly focused on each client's goals.
Notifications serve as a command center, making it possible to monitor anything important from within one centralized location. No platform-switching, no complicated spreadsheets, and no wasted time waiting for reports to refresh.
What examples of custom advertising notifications?
- High spend budgets with no spend from yesterday: alert teams when an account or campaign has a large budget allocated but nothing was spent.
- Enabled social campaigns with no spend from yesterday: notify teams when a social campaign is enabled but didn’t spend any budget.
- Social campaigns with a CPC over a certain threshold: flag campaigns on a specific channel when cost-per-click exceeds a set value.
- Campaign conversion rate changes by a specific percentage: notify teams when a campaign’s conversion rates drop by a certain percentage over a set time period.
- Strong performing keywords: flag keywords with a high conversion rate to increase bids/targets or break into separate campaigns.
- Social catalogs with a low number of images: notify the team when an inventory-based catalog ad does not meet a minimum number of images.
Campaign management notifications use case: daily dashboard to address the most pressing issues at the start of every day
Ben Gilbert, Senior Director of Advertising Innovation at Dealer.com (a Cox Automotive brand), uses a mix of standard and custom notifications to build what he calls “The Coffee Cup Dashboard.”
The dashboard leverages a mix of standard and custom notifications to organize the most relevant information that each ad strategist needs to prioritize their morning. Gilbert says the dashboard shows each strategist what needs to be fixed or what needs attention “the first moment of the day.”
Notifications save the team valuable time and keep them focused on the most vital tasks without the need to click into individual publishers or tools. Gilbert emphasizes that strategies don’t have to “find something that’s broken” because the notification-powered dashboard ensures that multichannel alerts, discrepancies, and issues are presented in one easy-to-use place.
“The rest of the day, they can start working on more strategic things,” Gilbert said. “New channel opportunities, more budget, conversations…it's a lot more fun to do more strategic work and not just cutting and pasting and fixing things.”
Custom notifications are a crucial operational tool for advertisers managing large, complex portfolios. They help focus your team’s attention where it’s needed most, ensuring that actions always align with each client’s strategic priorities.
Campaign management efficiency via notifications
Effective advertising campaign management comes down to two things: saving time on operational tasks and mitigating risk. The traditional approach to campaign management requires ad strategists to dedicate significant time and effort to manual checks for every account on every platform.
Multichannel notifications offer a smarter path forward. Notifications free teams from the tedious, repetitive work of finding problems while enabling them to address critical issues—for every account—faster. A centralized “command center” approach eliminates manual platform checks while ensuring that nothing falls through the cracks.
Notifications also provide a powerful layer of protection against issues like overspending, campaign disapprovals, and lost performance optimizations, helping secure client trust to reduce churn.
Shifting from reactive manual monitoring to proactive automated alerts allows agencies to focus their expertise on strategy rather than hunting for problems. Ultimately, this leads to stronger client relationships, better campaign performance, and sustainable business growth.
tags
Compliance and brand safety
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