Fluency, Inc. (“Fluency”) takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time.
Fluency respects the privacy of individuals who visit our websites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:
Fluency collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Fluency will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Fluency will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested.
Non-Personally Identifiable Data:
Information Voluntarily Provided:
Any information you provide to us (such as your name, e-mail address, phone number and company) when you register for an event, “Contact Us,” request newsletters, information, or use any of the other interactive portions of our websites, is securely maintained. This information may be used to provide you with information you’ve requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
Disclosure of Personal Information:
Fluency understands the importance of your privacy. We collect and maintain the personal information for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below.
Fluency may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive website functions (e.g., when registering for events). Information provided by site visitors through the use of such interactive functions may be available to both Fluency and our partners. In addition, note that such third parties may provide access to additional privacy policies related to the service, which should be reviewed by you.
We may provide your personal information to companies that provide services to help us with our business activities such as submitting email communications to you on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us.
In the event that Fluency sells or transfers a particular portion of its business assets, user information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Fluency are acquired, user information may be transferred as part of the acquisition.
Compliance with Law/Safety:
Fluency may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our websites, the sites themselves, or the public.
Web Beacons / Gifs:
Our third party web analytics partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. The information gathered by clear gifs is not tied to our customers’ personally identifiable information.
Third Party Tracking:
Third parties may collect information about your online activities over time and across different websites when you use this website.
Correcting, Updating, Deleting Your Information:
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum or testimonial on our site by contacting us via one of the methods listed below. We will respond to your request within 30 days
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our websites may make blog comment areas, chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via one of the methods listed below.
Social Media Widgets:
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us via one of the methods listed below.
Browser-Based Do Not Track:
Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.
This website is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.
Contacting the websites: