Build your future at Fluency.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

An Advertising Engineer is a highly technical digital advertising expert who also possesses the ability to navigate strategic, business-level interactions.  Serving as the main point of contact between Fluency and its Clients, Advertising Engineers are integral in delivering our unique world-class client experience. From an executional perspective, this position will be expected to be the main point of contact for priority properties, owning and managing the client relationship while also analyzing and optimizing said client’s digital marketing campaigns (Search, Social, Display) to deliver campaign performance at scale.

Our commitment to value-driven client service begins with the prioritization of; Ideation, Creativity, Relationships, and Strategy.  As such, Advertising Engineers curate the Fluency experience via: guiding clients through onboarding, structuring and managing key stakeholder relationships, and proactive implementation of Fluency value props at every level of the client business. The Advertising Engineer will also drive forth client’s business goals, solve for operational challenges leveraging the Fluency platform, and identify additional opportunities to maximize fluency’s impact on their business.

Advertising Engineers must possess a hybrid skill-set to include both operational and executional competencies. Operational competencies include, but are not limited to; the ability to nurture relationships with stakeholders up to the C-suite and down to property level, management of key projects / timelines, business strategy conversations, and cross-org collaboration.

External Role Duties:

• Own post-onboarding client relationships at all levels within your client’s organization, from the property level up to the corporate marketing team level.
• Conduct and lead strategy calls, weekly syncs, ongoing training with clients and their end clients (Property Managers).
• Leverage Fluency platform to execute advertising and analyze performance, while also proposing and executing improvements across various advertising channels.
• Identify, recommend, and support opportunities for client growth and improvement, to include; strategy, performance, and business efficiency
• Help clients build and refine various complex advertising strategies.
• Deeply understand your client’s business, financial and operational profiles.
• Provide expert Fluency consultation and train users on how to leverage Colab
• Potential travel once per quarter

Internal Role Duties:

• Work in tandem with Enterprise team members to fully support our clients and ensure client retention and growth where possible
• Develop and execute client specific engagement strategy
• Create and manage tickets on customer issues and platform feature requests from submission to resolution.
• Articulate client growth opportunities / strategy, revenue insights, etc.
• Play an active role in internal process creation and refinement and contribute towards product ideation.
• QA new releases and provide actionable feedback to the Fluency products organization.

Required Experience:

• Minimum (2) years hands on paid media experience
• Experience leading advertising performance review calls with clients
• Experience communicating with C-Level executives
• Project management experience
• Experience building and managing complex digital advertising campaigns
• Strong communication, time management, critical thinking and problem solving skills

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.                

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

The Senior Digital Advertising Strategist is an experienced digital advertiser with hands-on campaign management experience who will support Fluency’s shared pool of accounts while also supporting Advertising Engineers and Advertising Architects as they work with Fluency’s Managed & Unmanaged clients to achieve the clients goals. The Digital Strategist assists with many aspects of the client relationship such as making campaign optimizations and updates to Google and Facebook Ads’ campaigns, making ppc campaign strategy recommendations, handling incoming client requests, and troubleshooting technical issues.

External Role Duties:

• Respond directly to client requests and communication
• Leverage Fluency platform to manage digital advertising campaigns, analyze performance, and execute optimizations on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Microsoft, YouTube
• Proactively make recommendations to clients to improve strategy, performance, and business efficiencies
• Have a firm understanding of client goals, objectives and key performance indicators (KPI)
• Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties:

• Work with other Digital Strategists to ensure that Fluency’s shared pool of clients are properly supported
• Work directly with Advertising Engineers & Advertising Architects to ensure strategy alignment and execution of client goals
• Leverage Fluency to execute digital advertising campaigns  at scale on multiple channels
• Manage incoming tickets and tasks
• Troubleshoot technical issues and validate system bugs
• QA new releases and Provide useful feedback to the Fluency products organization
• Contribute to  internal process documentation.

Required Experience:  

• 5+ Years of Digital Advertising Campaign Management (Google Ads, Facebook)
• Experience building and managing moderately complex search campaigns
• Strong communication, analytical and presentation skills
• Demonstrated ability to manage and build strong client relationships

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS3, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:  

A Senior Frontend Engineer at Fluency will build key product features continuously improving the experience for our customers. You will do this by working with the Product and UX teams on current projects, interpreting product ideas and mockups to create new web-based user interfaces. You’ll balance a consistent look and feel across the application with these fresh features. You will collaborate often with other Software Engineers to define and refine our REST API and you naturally jump in to solve client issues with one of the existing product modules.

Your Role:

• Project planning and execution based on the product development pipeline
• Collaboration across multiple business units and functional departments to develop and deploy solutions that address key business initiatives  
• Gather and refine specifications and requirements based on technical needs
• Write well designed, testable, efficient code by using the best software development practices
• Implement and help evolve website interface by using standard HTML/CSS/JS practices
• Integrate data from various back-end services and databases
• Create and maintain software documentation
• Actively seeks and removes impediments to team success regardless of origination
• Present issues and risks to management in a timely manner with proposed mitigation
• Influencing technology and architectural decisions
• Continuously improves software development productivity, quality, predictability, and team morale

What We Look For:  

• 5 plus years experience in web application and enterprise software development
• Deep understanding of web technologies (HTML5, CSS3) and experience with a component based JavaScript framework such as VueJS, React, Angular, etc.
• AWS, Vue.js, Bootstrap and Java Spring Boot knowledge a plus
• Bachelors and/or Masters Degree in a related field, a plus but NOT required, we look for proven talent and skill
• Knowledge of current development strategies and trends across web application platforms
• Eye for design/usability details and skills facilitating visual reviews
• Experience establishing, leading, and inspiring world class development
• Knowledge of data-driven development methodologies
• Loves feedback and understands iterative development cycles
• Experience with the advertising industry, a plus

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Team Overview:
The Fluency Engineering Team is a group of detail-oriented, highly skilled engineers dedicated to building scalable and impactful solutions in the digital advertising space. Our platform leverages a native AWS architecture with RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, and S3, among other technologies.

Job Summary:
We are seeking a Senior Software Engineer specializing in Facebook Marketing API integration to lead the development, management, and optimization of our connection to the Facebook Marketing API. This role is critical in ensuring seamless data flow, maintaining data integrity, and enabling advanced advertising functionality within our platform. The ideal candidate is an expert in API development, particularly within the Facebook Marketing ecosystem, with a proven track record of at least 5 years of hands-on experience working directly with the Facebook Marketing API.

Your work will play a pivotal role in enhancing Fluency’s digital advertising platform by enabling more advanced data analysis, campaign automation, and strategic insights driven by Facebook Marketing data.

This is a full-time, remote position, but we also have a Burlington, VT office for those who prefer an in-person working environment.

Your Role:

• Design, develop, and maintain robust, scalable integrations with the Facebook Marketing API, focusing on data retrieval, campaign management, and error handling.
• Implement strategies for data synchronization, transformation, and reporting to ensure accurate data flow and optimal performance.
• Collaborate with product, engineering, and marketing teams to define integration requirements and deliver optimal solutions.
• Provide technical leadership in API architecture, setting best practices for Facebook API usage and data management.
• Monitor and resolve API-related issues, including error handling, rate limiting, and data discrepancies.
• Stay updated on Facebook API changes and proactively implement necessary adjustments to maintain API functionality.
• Create and maintain comprehensive documentation for API integration processes, workflows, and troubleshooting.
• Develop reusable modules and libraries to streamline integration processes and improve developer efficiency.
• Mentor junior developers in API development best practices and ensure adherence to coding standards.
• Collaborate with the AI team to leverage Facebook Marketing data for automated insights and predictive analytics, aligning data integration efforts with Fluency’s broader AI strategy.

What We Look For:

• 5+ years of direct experience working with the Facebook Marketing API, including implementation, optimization, and maintenance.
• Demonstrated expertise in Java, Spring Boot, and RESTful API design.
• Advanced understanding of data processing, transformation, and integration, including JSON, XML, and data mapping.
• Strong proficiency in AWS services, particularly S3, RDS, and Athena.
• Proven ability to troubleshoot complex API issues, including rate limiting, error handling, and data discrepancies.
• Experience in the digital advertising ecosystem, with a focus on marketing data pipelines and campaign management.
• Exceptional communication skills, with the ability to translate technical requirements into actionable solutions for both technical and non-technical stakeholders.
• Self-driven, highly organized, and capable of managing multiple priorities in a fast-paced, dynamic environment.
• Experience with JavaScript frameworks (e.g., Vue.js) is a plus but not required.

Benefits & Perks:

• Competitive salary and equity options
• Flexible work arrangements (remote/in-office hybrid)
• Comprehensive health and wellness benefits
• Opportunities for professional development and career growth
• Collaborative, supportive team environment

If you're ready to leverage your expertise in the Facebook Marketing API to drive impactful solutions in the digital advertising space, we want to hear from you. Apply now to join a dynamic, forward-thinking team.

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Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

The Fluency platform is built using a native AWS architecture.  We use Java, Spring Boot, JavaScript, Vue.js, Aurora, Kinesis, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:

The Software Quality Assurance (SQA) Engineer has two areas of focus.  First, this position requires a strong mind for software development and works closely with product and engineering partners to build best-in-class quality software.  You must be able to manage ideas, timelines and deliverables in a startup environment with aggressive deadlines.  Second, this position works on the release side to help code automated tests that prevent bugs from being released live and minimize inbound issues.  This position helps the company manage risk through writing functional code tests that help find code problems early.  You will collaborate with the Engineering team and distribute the task load to the optimal engineer for fixes that are appropriate to hand off.   The ideal candidate must be a self-starter with great communication skills and who can drive ideas and execution while helping further software reliability and QA discipline.

Your Role:

• Lead and support efforts to conduct manual testing of features and releases.
• Build automated functional and regression testing.
• Create and maintain test plans for new and existing features.
• Perform stress and load testing of applications.
• Keep the team updated on the status of release and communicate obstacles and testing risks.
• Use modern infrastructure tools and platforms to automate our systems.
• Solve challenging problems working with large dataset transformations.

What We Look For:  

• 4+ yrs in quality assurance and development ideally and/or proven skills
• Knowledge of test-driven development methodologies
• Familiarity with JavaScript, Java & VueJS
• SQL experience
• Manual testing experience
• Test automation experience with a tool such as Cypress, Selenium, Jest, Mocha, etc. preferred
• Experience with performance and load testing tools (e.g. JMeter) a plus
• Knowledge of API testing tools (e.g. Postman), nice to have
• Familiarity with cloud technologies (e.g. AWS) a plus
• Bachelor's or Master’s degree in a related field a plus but NOT required, we look for proven talent and skill
• Have passion, come to work and play hard everyday
• Love feedback and understand iterative development cycles
• Passion and expertise working with engineering, product, and marketing teams
• Knowledge of current development strategies and trends relating to web applications
• Drive for success
• Experience with the advertising industry a plus

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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