Build your future at Fluency.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

An Advertising Engineer is a highly technical digital advertising expert who also possesses the ability to navigate strategic, business-level interactions.  Serving as the main point of contact between Fluency and its Clients, Advertising Engineers are integral in delivering our unique world-class client experience. From an executional perspective, this position will be expected to be the main point of contact for priority properties, owning and managing the client relationship while also analyzing and optimizing said client’s digital marketing campaigns (Search, Social, Display) to deliver campaign performance at scale.

Our commitment to value-driven client service begins with the prioritization of; Ideation, Creativity, Relationships, and Strategy.  As such, Advertising Engineers curate the Fluency experience via: guiding clients through onboarding, structuring and managing key stakeholder relationships, and proactive implementation of Fluency value props at every level of the client business. The Advertising Engineer will also drive forth client’s business goals, solve for operational challenges leveraging the Fluency platform, and identify additional opportunities to maximize fluency’s impact on their business.

Advertising Engineers must possess a hybrid skill-set to include both operational and executional competencies. Operational competencies include, but are not limited to; the ability to nurture relationships with stakeholders up to the C-suite and down to property level, management of key projects / timelines, business strategy conversations, and cross-org collaboration.

External Role Duties:

• Own post-onboarding client relationships at all levels within your client’s organization, from the property level up to the corporate marketing team level.
• Conduct and lead strategy calls, weekly syncs, ongoing training with clients and their end clients (Property Managers).
• Leverage Fluency platform to execute advertising and analyze performance, while also proposing and executing improvements across various advertising channels.
• Identify, recommend, and support opportunities for client growth and improvement, to include; strategy, performance, and business efficiency
• Help clients build and refine various complex advertising strategies.
• Deeply understand your client’s business, financial and operational profiles.
• Provide expert Fluency consultation and train users on how to leverage Colab
• Potential travel once per quarter

Internal Role Duties:

• Work in tandem with Enterprise team members to fully support our clients and ensure client retention and growth where possible
• Develop and execute client specific engagement strategy
• Create and manage tickets on customer issues and platform feature requests from submission to resolution.
• Articulate client growth opportunities / strategy, revenue insights, etc.
• Play an active role in internal process creation and refinement and contribute towards product ideation.
• QA new releases and provide actionable feedback to the Fluency products organization.

Required Experience:

• Minimum (2) years hands on paid media experience
• Experience leading advertising performance review calls with clients
• Experience communicating with C-Level executives
• Project management experience
• Experience building and managing complex digital advertising campaigns
• Strong communication, time management, critical thinking and problem solving skills

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.                

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

The Product Manager is a natural collaborator with strong business acumen and a deep understanding of technical product management. As a forward-thinking thought leader, they articulate the product strategy and align cross-functional teams around clear outcomes, success metrics, and priorities. Working closely with the product team, the Product Manager drives innovation by anticipating market trends, listening to users, and executing efficiently and strategically to bring the product vision to life.

Role Duties May Include:  

• Perform market research and identify revenue growth opportunities
• Steer focus toward appropriate investment mix in product stability, scalability, new feature development, and future-proofing Fluency’s positioning
• Be an internal leader and partner for understanding, articulating, and solving complex business problems related to platforms, systems, and infrastructure
• Communicate progress and strategic evolution regularly to senior executives
• Develop and maintain effective working relationships across the product development organization, focusing on quality, reliability, and the appropriate level of scalability
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Drive product launches, including working with the  marketing team, executives, and other product management team members
• Compile and assist with the interpretation of product activation analytics and suggest improvements for product users
• Recommend improvements to product usability and product marketing based on usage, data analytics, and user feedback

What We Look For:

• Five plus years of product management experience with a focus on digital advertising products
• Strategy, research, and analysis experience
• Digital marketing domain experience
• Ability to understand and discuss technical concepts, prioritize and evaluate opportunistic ideas with internal and external partners
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Creative and analytical thinker who takes initiative with a proactive approach
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Skilled at working effectively with cross-functional teams
• Excellent written and verbal communication skills

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary:

The Senior Digital Advertising Strategist is an experienced digital advertiser with hands-on campaign management experience who will support Fluency’s shared pool of accounts while also supporting Advertising Engineers and Advertising Architects as they work with Fluency’s Managed & Unmanaged clients to achieve the clients goals. The Digital Strategist assists with many aspects of the client relationship such as making campaign optimizations and updates to Google and Facebook Ads’ campaigns, making ppc campaign strategy recommendations, handling incoming client requests, and troubleshooting technical issues.

External Role Duties:

• Respond directly to client requests and communication
• Leverage Fluency platform to manage digital advertising campaigns, analyze performance, and execute optimizations on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Microsoft, YouTube
• Proactively make recommendations to clients to improve strategy, performance, and business efficiencies
• Have a firm understanding of client goals, objectives and key performance indicators (KPI)
• Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties:

• Work with other Digital Strategists to ensure that Fluency’s shared pool of clients are properly supported
• Work directly with Advertising Engineers & Advertising Architects to ensure strategy alignment and execution of client goals
• Leverage Fluency to execute digital advertising campaigns  at scale on multiple channels
• Manage incoming tickets and tasks
• Troubleshoot technical issues and validate system bugs
• QA new releases and Provide useful feedback to the Fluency products organization
• Contribute to  internal process documentation.

Required Experience:  

• 5+ Years of Digital Advertising Campaign Management (Google Ads, Facebook)
• Experience building and managing moderately complex search campaigns
• Strong communication, analytical and presentation skills
• Demonstrated ability to manage and build strong client relationships

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Team Overview

The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.

The Fluency platform is built using a native AWS architecture.  We use RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, S3 along with whatever else makes sense for the job at hand.

Job Summary

We're looking for our next talented back-end Senior Software Engineer to join us. The ideal candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day. You will have strong leadership skills and must be comfortable self directing.  You will be required to self manage, including self learning, with the ability to write the best possible code while guiding others on best practices. As a Senior Software Engineer you will work closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities. If this sounds like you, we'd love to hear from you.

Your Role:

• Plan and execute projects based on the product development pipeline and assignments
• Triage incoming issues that couldn’t be resolved by our operations team
• Contribute creatively to the product development pipeline    
• Collaborate across the business and functional departments to develop and deploy solutions that address key business initiatives
• Continuously improves software development productivity, quality and predictability
• Ensure delivery of the highest quality service to our clients
• Other duties as assigned (whatever we forgot to put in here)

What We Look For:  

• 5+ yrs in development ideally and/or proven skills
• Degree in a related field a plus but NOT required, we look for proven talent and skill
• Experience establishing, leading, and inspiring world class development
• Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
• Enterprise software development experience
• Love feedback and understand iterative development cycles
• Passion and expertise working with engineering, product, and marketing teams
• Knowledge of current development strategies and trends across web application and mobile application platforms
• Experience with the advertising industry a plus
• Have passion, come to work and play hard everyday

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Team Overview:
The Fluency Engineering Team is a group of detail-oriented, highly skilled engineers dedicated to building scalable and impactful solutions in the digital advertising space. Our platform leverages a native AWS architecture with RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, and S3, among other technologies.

Job Summary:
We are seeking a Senior Software Engineer specializing in Facebook Marketing API integration to lead the development, management, and optimization of our connection to the Facebook Marketing API. This role is critical in ensuring seamless data flow, maintaining data integrity, and enabling advanced advertising functionality within our platform. The ideal candidate is an expert in API development, particularly within the Facebook Marketing ecosystem, with a proven track record of at least 5 years of hands-on experience working directly with the Facebook Marketing API.

Your work will play a pivotal role in enhancing Fluency’s digital advertising platform by enabling more advanced data analysis, campaign automation, and strategic insights driven by Facebook Marketing data.

This is a full-time, remote position, but we also have a Burlington, VT office for those who prefer an in-person working environment.

Your Role:

• Design, develop, and maintain robust, scalable integrations with the Facebook Marketing API, focusing on data retrieval, campaign management, and error handling.
• Implement strategies for data synchronization, transformation, and reporting to ensure accurate data flow and optimal performance.
• Collaborate with product, engineering, and marketing teams to define integration requirements and deliver optimal solutions.
• Provide technical leadership in API architecture, setting best practices for Facebook API usage and data management.
• Monitor and resolve API-related issues, including error handling, rate limiting, and data discrepancies.
• Stay updated on Facebook API changes and proactively implement necessary adjustments to maintain API functionality.
• Create and maintain comprehensive documentation for API integration processes, workflows, and troubleshooting.
• Develop reusable modules and libraries to streamline integration processes and improve developer efficiency.
• Mentor junior developers in API development best practices and ensure adherence to coding standards.
• Collaborate with the AI team to leverage Facebook Marketing data for automated insights and predictive analytics, aligning data integration efforts with Fluency’s broader AI strategy.

What We Look For:

• 5+ years of direct experience working with the Facebook Marketing API, including implementation, optimization, and maintenance.
• Demonstrated expertise in Java, Spring Boot, and RESTful API design.
• Advanced understanding of data processing, transformation, and integration, including JSON, XML, and data mapping.
• Strong proficiency in AWS services, particularly S3, RDS, and Athena.
• Proven ability to troubleshoot complex API issues, including rate limiting, error handling, and data discrepancies.
• Experience in the digital advertising ecosystem, with a focus on marketing data pipelines and campaign management.
• Exceptional communication skills, with the ability to translate technical requirements into actionable solutions for both technical and non-technical stakeholders.
• Self-driven, highly organized, and capable of managing multiple priorities in a fast-paced, dynamic environment.
• Experience with JavaScript frameworks (e.g., Vue.js) is a plus but not required.

Benefits & Perks:

• Competitive salary and equity options
• Flexible work arrangements (remote/in-office hybrid)
• Comprehensive health and wellness benefits
• Opportunities for professional development and career growth
• Collaborative, supportive team environment

If you're ready to leverage your expertise in the Facebook Marketing API to drive impactful solutions in the digital advertising space, we want to hear from you. Apply now to join a dynamic, forward-thinking team.

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Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

The Fluency platform is built using a native AWS architecture.  We use Java, Spring Boot, JavaScript, Vue.js, Aurora, Kinesis, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:

The Software Quality Assurance (SQA) Engineer has two areas of focus.  First, this position requires a strong mind for software development and works closely with product and engineering partners to build best-in-class quality software.  You must be able to manage ideas, timelines and deliverables in a startup environment with aggressive deadlines.  Second, this position works on the release side to help code automated tests that prevent bugs from being released live and minimize inbound issues.  This position helps the company manage risk through writing functional code tests that help find code problems early.  You will collaborate with the Engineering team and distribute the task load to the optimal engineer for fixes that are appropriate to hand off.   The ideal candidate must be a self-starter with great communication skills and who can drive ideas and execution while helping further software reliability and QA discipline.

Your Role:

• Lead and support efforts to conduct manual testing of features and releases.
• Build automated functional and regression testing.
• Create and maintain test plans for new and existing features.
• Perform stress and load testing of applications.
• Keep the team updated on the status of release and communicate obstacles and testing risks.
• Use modern infrastructure tools and platforms to automate our systems.
• Solve challenging problems working with large dataset transformations.

What We Look For:  

• 4+ yrs in quality assurance and development ideally and/or proven skills
• Knowledge of test-driven development methodologies
• Familiarity with JavaScript, Java & VueJS
• SQL experience
• Manual testing experience
• Test automation experience with a tool such as Cypress, Selenium, Jest, Mocha, etc. preferred
• Experience with performance and load testing tools (e.g. JMeter) a plus
• Knowledge of API testing tools (e.g. Postman), nice to have
• Familiarity with cloud technologies (e.g. AWS) a plus
• Bachelor's or Master’s degree in a related field a plus but NOT required, we look for proven talent and skill
• Have passion, come to work and play hard everyday
• Love feedback and understand iterative development cycles
• Passion and expertise working with engineering, product, and marketing teams
• Knowledge of current development strategies and trends relating to web applications
• Drive for success
• Experience with the advertising industry a plus

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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