Careers at Fluency


Transforming the digital advertising industry while collectively creating a company we’re proud to be a part of.

>
>
>
View Open Positions
>
>
>

Making an Impact—No Matter Where you are.
A core part of working with us is the opportunity to make a profound impact on virtually every aspect of our business. In addition to our company doubling in size over the past 18 months, our people—spread across 11 states and counting—have only grown stronger individually, departmentally, and culturally.

People-Driven Benefits
We have competitive compensation packages, a 401k match, and cover employee health, vision, and dental insurance (along with contributions for family members).

A Stake in Our Success
In addition to bonus plans, we also offer stock options to all employees; as Fluency grows, moves from strength to strength, and meets and exceeds goals, it’s critical that our team shares in the success they’ve enabled.

An Emphasis on Engineering Excellence

While the question may come from our clients, our partners, or any of our people, the answer always starts with Engineering.

Current Positions

Account Executive

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Account Executive (AE) is a multi-dimensional individual contributor. The AE exhibits an intimate understanding of digital advertising technology, a strategic mind for business operations as well as the ability to build trusted relationships. An AE must possess the skill to envision, create, and execute business strategies that combine the evolving ecosystems of our most complex partnerships, along with Fluency’s evolving platform capabilities. The Account Executive will be responsible for working closely with the internal account team to seamlessly onboard clients and build a pathway to elevate their approach to digital advertising (and heightened operational efficiency) with measurable results. Account Executives are also responsible for developing an ongoing engagement strategy to ensure that we continue to drive value ranging from the C-suite to the client’s execute team. This will be achieved by anticipating business needs and becoming a trusted advisor that will influence and shape decisions to help existing business mature.  

External Role Duties:

  • Nurturing, maintaining, and expanding relationships with key executive client stakeholders
  • Developing a deep understanding of the client’s business environment to include; key objectives, initiatives, and operational challenges
  • Educate / consult multi-tiered stakeholders on the “possibilities” of leveraging the Fluency platform
  • Quarterly Business Review / Planning sessions
  • Developing opportunities for speaking engagements / thought leadership within the Client’s organization

Internal Role Duties: 

  • Engage with cross-functional teams to communicate client feedback, create solutions, and maintain associated client expectations
  • Proactive participation in the continuing development of the Client Services organization, to include everything from strategic ideation to implementation of new processes
  • Develop account based strategic vision to drive client sentiment and account growth
  • Build and maintain knowledge of all Advertising Platforms, Advanced Analytics, and AdTech/MarTech 

What We Look For:     

  • 7 plus years of major / enterprise account management
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Experience communicating with C-Level executives
  • Project management / strategy development
  • Strong communication, critical thinking and problem solving skills and confident presenter 
  • Technical mindset in understanding dynamic advertising
  • Passion and expertise working with peers
  • Ability to travel 30% of the time
  • Drive for success

Apply Now
Advertising Engineer

This job is fully remote. 

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

An Advertising Engineer position is one that is highly technical and involves working directly with our Clients and the Fluency Team. This includes launching clients on our platform and managing and monitoring them ongoing. An Advertising Engineer is core to our client relationships. The ability to be technical, project manage, QA, code, multitask, teach and build relationships is key to the position.

External Role Duties:

  • Establish post sale relationships with points of contact.
  • Educate users how to leverage the Fluency platform and then help them to it.
  • Help clients adapt old and new advertising strategies for the Fluency platform.
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Travel to meet with clients, up to 25 percent, but typically less, we do not travel in the current COVID world.
  • Conduct scheduled meetings including QBRs

Internal Role Duties:

  • Report back to all internal stakeholders on client issues/problems/requests/sentiment.
  • Manage tickets on customer issues..
  • Contribute to onboarding guide/best practices.
  • Contribute to existing ‘how to’ guides for Fluency platform products and features.
  • Contribute to internal process documentation.
  • Identify KPIs to monitor the success of clients' post Fluency platform adoption (client
  • retention rate, client employee retention rate, increased ad budgets, advertising budgets etc.)

Required Experience:

  • Great person
  • Be alive and have passion to join our team

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Now
Business Development Director

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

A Business Development Director (BDD)  position is one that is highly visible with internal teams, channel partners, and prospective clients.  A BDD has a deep understanding of the Digital Marketing landscape, Advertising Strategies  and Fluency’s platform; and is able to over-simplify complex digital marketing concepts to prospective client executives and can also get into details with execution specialists.  The BDD is responsible for growing Fluency’s client base by directly cold calling and closing new clients, building,  as well as increasing Fluency’s brand as thought leaders through blogging, interviews and public speaking at industry events.

External Role Duties:

  • Identify and create relationships with new prospective clients.
  • Develop and Nurture relationships with channel partners to uncover new business.
  • Close new business.
  • Be a visible industry thought leader through blogging, interviews and public speaking.

Internal Role Duties:

  • Maintain pipeline and communicate to Executives.
  • Be the voice of the customer for internal teams.
  • Contribute to onboarding guide/best practices.
  • Contribute to internal education around digital marketing landscape and strategies.
  • Communicate with System Engineers to ensure smooth transition from client sale to launch (onboarding)..

What We Look For:  

  • Drive for success
  • Expert and thought leader in Digital Advertising; PPC/FB/Display
  • Track record for developing and closing enterprise business
  • Exceptional public speaker
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Enthusiastic personality with ability to build rapport

Required Experience:

  • Great person  
  • Be alive and have passion to join our team
  • History of success
  • Driven

Apply Now
Digital Advertising Strategist

This job is fully remote. 

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Digital Advertising Strategist supports Fluency’s shared pool of accounts while also supporting Advertising Engineers and Advertising Architects as they work with Fluency’s Managed & Unmanaged clients to achieve the clients goals. The Digital Strategist assists with many aspects of the client relationship such as handling incoming client requests, troubleshooting technical issues, making strategy recommendations, and making campaign optimizations and updates

External Role Duties:

  • Respond directly to client requests and communication 
  • Leverage Fluency platform to analyze performance, propose and execute improvements on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Waze, Microsoft, YouTube
  • Proactively make recommendations to clients to improve strategy, performance, and business efficiencies
  • Have a firm understanding of client goals, objectives and key performance indicators (KPI)
  • Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties: 

  • Work with other Digital Strategists to ensure that Fluency’s shared pool of clients are properly supported
  • Work directly with Advertising Engineers & Advertising Architects to ensure strategy alignment and execution of client goals
  • Leverage Fluency to execute digital advertising at scale on multiple channels 
  • Manage incoming tickets and tasks 
  • Troubleshoot technical issues and validate system bugs
  • QA new releases and Provide useful feedback to the Fluency products organization
  • Contribute to  internal process documentation

Required Experience:

  • Great person
  • Be alive and have passion to join our team

What We Look For: 

  • Experience building and managing moderately complex search campaigns
  • Strong communication, analytical and presentation skills 
  • Demonstrated ability to manage and build strong client relationships

Apply Now
Senior Software Engineer

Team Overview:

The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.


The Fluency platform is built using a native AWS architecture.  We use RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, S3 along with whatever else makes sense for the job at hand.

Job Summary:

This Software Engineer position is full time remote.  We have a Burlington, VT office as well.  This position works closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities.  A Senior Software Engineer has strong leadership skills and is able to self direct.  This position requires self management, including self learning, with the ability to write the best possible code while guiding others on best practices.  The ideal candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day.

Your Role:

  • Plan and execute projects based on the product development pipeline and assignments
  • Triage incoming issues that couldn’t be resolved by our operations team
  • Contribute creatively to the product development pipeline    
  • Collaboration across the business and functional departments to develop and deploy solutions that address key business initiatives
  • Continuously improves software development productivity, quality and predictability
  • Ensure delivery of the highest quality service to our clients
  • Other duties as assigned (whatever we forgot to put in here)

What We Look For:  

  • 5+ yrs in development ideally and/or proven skills
  • Degree in a related field a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world class development
  • Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
  • Enterprise software development experience
  • Knowledge of data-driven development methodologies
  • Love feedback and understand iterative development cycles
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web application and mobile application platforms
  • Experience with the advertising industry a plus
  • Have passion, come to work and play hard everyday

Salary ranges from $90,000 - $135,000 based on experience along with equity options.

Fluency is headquartered in Vermont.  This position is remote.  If local, you have the option to go into the office.

Apply Now
Senior Web Application Engineer

This position is US-based remote.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates and feeds on each other’s ideas in order to build leading-edge products for our customers. The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

A Day in the Life:  

A Senior Web Application Engineer at Fluency will build key product features continuously improving the experience for our customers. You will do this by working with the Product and UX teams on current projects, interpreting product ideas and mockups to create new web-based user interfaces. You balance a consistent look and feel across the application with these fresh features.  You might do some research on current advertising solutions and/or JavaScript frameworks and packages that could help the company. You will upgrade the Bootstrap library to a newer version to remove a security flaw. You will definitely collaborate with other Software Engineers to define and refine our REST API and you naturally jump in to solve client issues with one of the existing product modules.  

Responsibilities:

  • Project planning and execution based on the product development pipeline
  • Collaboration across multiple business units and functional departments to develop and deploy solutions that address key business initiatives  
  • Gather and refine specifications and requirements based on technical needs
  • Write well designed, testable, efficient code by using the best software development practices
  • Implement and help evolve website interface by using standard HTML/CSS/JS practices
  • Integrate data from various back-end services and databases
  • Create and maintain software documentation
  • Actively seeks and removes impediments to team success regardless of origination
  • Present issues and risks to management in a timely manner with proposed mitigation
  • Influencing technology and architectural decisions
  • Continuously improves software development productivity, quality, predictability, and team morale

Required Experience:  

  • Great person  
  • Be alive and have a passion to join our team

What We Look For:  

  • 5 plus years experience in web application and enterprise software development
  • Bachelors and/or Masters Degree in a related field, a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world-class development
  • Knowledge of data-driven development methodologies
  • Loves feedback and understands iterative development cycles
  • Knowledge of current development strategies and trends across web application platforms
  • Deep understanding of web technologies (HTML5, CSS) and experience with a component-based JavaScript framework such as VueJS, React, Angular, etc.
  • AWS, Vue.js, Bootstrap, and Java Spring Boot knowledge a plus
  • Eye for design/usability details and skills facilitating visual reviews
  • Experience with the advertising industry, a plus

The salary for this position is $80,000 - $135,000 based on experience.

Fluency offers competitive wages and covers employees' health, vision, and dental insurance. If you have a family, we pay part of that as well. We also offer stock options so employees can become shareholders. We are committed to a diverse workforce and foster a culture of open communication and inclusion.

This position is US-based remote.

Apply Now
Triage Software Engineer

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

A Day in the Life:  

The Triage Engineer handles incoming issues by performing a forensic analysis on code to determine the cause then coding basic fixes.  You'll collaborate with the Engineering team as a whole and distribute tasks to the optimal engineer for resolution.  You will also work on the release side to help code automated tests that prevent bugs from being released live.  You will write functional code tests that will proactively find code problems helping to mitigate risk. You’ll share your ideas and drive execution while helping to develop our QA discipline.

Responsibilities:

  • Triage incoming bugs that couldn’t be solved by support
  • Plan and execute fixes against problems received
  • Build automated functional and regression testing
  • Lead and support efforts to automate testing
  • Create and maintain test plans for new and existing features
  • Perform stress and load testing of applications
  • Update team on status of release and communicate obstacles and testing risks
  • Use modern infrastructure tools and platforms to automate our systems
  • Solve challenging problems working with large dataset transformations

Required Experience:  

  • Great person  
  • Be alive and have passion to join our team

What We Look For:

  • Knowledge of data-driven development methodologies
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web and mobile platforms
  • Familiarity and experience with Java
  • Experience building web applications
  • Loves feedback and understands iterative development cycles
  • Experience with the digital advertising industry, a plus

This position is remote.

Apply Now

General Applicants

Future Opportunities

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level. Headquartered in Burlington, Vermont, and hiring remotely.

Submit your resume so we can learn if you're a fit for a future position.

Apply Now