Making an Impact—No Matter Where you are.
A core part of working with us is the opportunity to make a profound impact on virtually every aspect of our business. In addition to our company doubling in size over the past 18 months, our people—spread across 18 states and counting—have only grown stronger individually, departmentally, and culturally.
People-Driven Benefits
We have competitive compensation packages, a 401k match, and cover employee health, vision, and dental insurance (along with contributions for family members).
A Stake in Our Success
In addition to bonus plans, we also offer stock options to all employees; as Fluency grows, moves from strength to strength, and meets and exceeds goals, it’s critical that our team shares in the success they’ve enabled.
Current Positions
Team Overview:
Our Engineering division is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex problems, and delivering leading edge software products for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with the agile methodology as part of an interdisciplinary team, have experience working in fast-paced environments, and who have passion and skills to take our product offering to the next level.
Job Summary:
As the IT Manager you will have proven leadership experience but comfortable working as an individual contributor. Your primary focus will be to oversee all the IT infrastructure, systems and applications across the organization. Working closely with the engineering team to ensure that the company’s IT systems are running smoothly and efficiently. Additionally, you will be responsible for all security, helpdesk and vendor management.
This position reports to the Chief Technology Officer.
Your Role:
- Maintain IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, software and hardware
- Handle business-critical IT tasks and systems administration
- Lead and execute on-going security assessments, penetration tests, application and network scans
- Lead the security operations including network, application, end user computing security
- Ensure that the company’s IT systems are secure and protected
- Audit firewall usage and assess their outcomes
- Develop and implement disaster recovery plans
- Manage all compliance including; ISO 270001, SOC 2 Type 2
- Maintain and manage AWS and VPN server infrastructure
- Support internal employees with all helpdesk related issues
- Negotiate contracts and manage vendor relationships
- Develop and implement IT policies and procedures
- Manage IT budget and ensure that all IT projects are completed on time and within budget
- Research and evaluate emerging technologies, hardware and software
What We Look For:
- 5+ yrs in an information technology role ideally and/or proven skills
- Degree in a related field a plus but NOT required, we look for proven talent and skill
- Expertise in implementing, configuring, and testing IT solutions
- Expertise in data center management and data governance
- Excellent knowledge of technical management, information analysis and of computer software systems
- Hands-on experience with computer networks, network administration and network installation
- Knowledge of data-driven development methodologies
- Loves feedback and understands iterative development cycles
- Experience with the advertising industry a plus
Required Experience:
- Great person with proven IT manager experience
- Be alive and have passion to join our team
- Drive for success
Fluency is headquartered in Vermont. This position is remote US based. If local, you have the option to go into the office.
"Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."
Team Overview:
Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.
Job Summary:
A Senior Director, Enterprise Solutions position is one that is highly visible with internal teams, channel partners, and prospective clients. They have a deep understanding of the Digital Marketing landscape, Advertising Strategies and Fluency’s platform; and are able to over-simplify complex digital marketing concepts to prospective client executives and can also get into details with execution specialists. The Senior Director is responsible for growing Fluency’s client base by directly cold calling, handling inbound leads, and closing new clients, building, as well as increasing Fluency’s brand as thought leaders through blogging, interviews and public speaking at industry events.
External Role Duties:
- Identify and create relationships with new prospective clients.
- Develop and Nurture relationships with channel partners to uncover new business.
- Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization including but not limited to users, directors / managers, and executives
- Create compelling business cases for Fluency’s implementation within a prospective client’s organization
- Maintain an organized routine of follow-up and outreach to generate new business.
- Close new business.
- Be a visible industry thought leader through blogging, interviews and public speaking.
- Travel to meet with prospective clients & industry events, up to 35 percent, but typically less.
Internal Role Duties:
- Maintain a pipeline and communicate to Executives
- Be the voice of the customer for internal teams
- Contribute to onboarding guide/best practices
- Organize / Support / Drive efforts to fully onboard new clients
- Contribute to internal education related to the digital marketing landscape and strategies
- Communicate with Advertising Engineers to ensure smooth transition from client sale to launch
Required Experience:
- Great person
- Be alive and have passion to join our team
- History of success
- Driven
What We Look For:
- Drive for success
- Expert and thought leader in Digital Advertising; PPC/FB/Display
- Track record for developing and closing enterprise business
- Exceptional public speaker
- Loves feedback, adapts and grows
- Passion and expertise working with peers
Fluency is headquartered in Vermont. This position is remote US based. If local, you have the option to go into the office.
"Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."
Team Overview
The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.
The Fluency platform is built using a native AWS architecture. We use RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, S3 along with whatever else makes sense for the job at hand.
Job Summary
We're looking for our next talented back-end Senior Software Engineer to join us. The idea candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day. You will have strong leadership skills and must be comfortable self directing. You will be required to self manage, including self learning, with the ability to write the best possible code while guiding others on best practices. As a Senior Software Engineer you will work closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities. If this sounds like you, we'd love to hear from you.
Your Role:
- Plan and execute projects based on the product development pipeline and assignments
- Triage incoming issues that couldn’t be resolved by our operations team
- Contribute creatively to the product development pipeline
- Collaborate across the business and functional departments to develop and deploy solutions that address key business initiatives
- Continuously improves software development productivity, quality and predictability
- Ensure delivery of the highest quality service to our clients
- Other duties as assigned (whatever we forgot to put in here)
What We Look For:
- 5+ yrs in development ideally and/or proven skills
- Degree in a related field a plus but NOT required, we look for proven talent and skill
- Experience establishing, leading, and inspiring world class development
- Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
- Enterprise software development experience
- Knowledge of data-driven development methodologies
- Love feedback and understand iterative development cycles
- Passion and expertise working with engineering, product, and marketing teams
- Knowledge of current development strategies and trends across web application and mobile application platforms
- Experience with the advertising industry a plus
- Have passion, come to work and play hard everyday
Salary ranges from $90,000 - $135,000 based on experience along with equity options.
Fluency is headquartered in Vermont. This position is remote US based. If local, you have the option to go into the office.
"Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."
General Applicants
Are you interested in a career with Fluency, but not a match for any of our current openings? No worries! Apply to this posting and we will keep your information on file for future opportunities. We are always interested in hearing from accomplished candidates who share a strong interest in the digital advertising industry. We will be sure to contact you should a new position arise that we feel you may be qualified for.
About Fluency
Fluency is the premier provider of enterprise-level digital advertising management software to the digital advertising industry. The company’s platform is built around Robotic Process Automation (RPA,) and is engineered to leverage cutting-edge technologies—including AI, low code, and cloud scalable solutions. The result is unparalleled efficiency, accuracy, and scale for digital marketers working in both agencies and brands.
Based in Burlington, Vermont, with team members in 18 states, Fluency’s founders and staff leverage a noteworthy combination of expertise, talent and inventiveness in their efforts to sustainably, collaboratively and enjoyably transform their clients’—and their own—businesses.
Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.