Careers at Fluency


Transforming the digital advertising industry while collectively creating a company we’re proud to be a part of.

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Making an Impact—No Matter Where you are.
A core part of working with us is the opportunity to make a profound impact on virtually every aspect of our business. In addition to our company doubling in size over the past 18 months, our people—spread across 11 states and counting—have only grown stronger individually, departmentally, and culturally.

People-Driven Benefits
We have competitive compensation packages, a 401k match, and cover employee health, vision, and dental insurance (along with contributions for family members).

A Stake in Our Success
In addition to bonus plans, we also offer stock options to all employees; as Fluency grows, moves from strength to strength, and meets and exceeds goals, it’s critical that our team shares in the success they’ve enabled.

An Emphasis on Engineering Excellence

While the question may come from our clients, our partners, or any of our people, the answer always starts with Engineering.

Current Positions

Advertising Engineer

This job is fully remote. 

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

An Advertising Engineer position is one that is highly technical and involves working directly with our Clients and the Fluency Team. This includes launching clients on our platform and managing and monitoring them ongoing. An Advertising Engineer is core to our client relationships. The ability to be technical, project manage, QA, code, multitask, teach and build relationships is key to the position.

External Role Duties:

  • Establish post sale relationships with points of contact.
  • Educate users how to leverage the Fluency platform and then help them to it.
  • Help clients adapt old and new advertising strategies for the Fluency platform.
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Travel to meet with clients, up to 25 percent, but typically less, we do not travel in the current COVID world.
  • Conduct scheduled meetings including QBRs

Internal Role Duties:

  • Report back to all internal stakeholders on client issues/problems/requests/sentiment.
  • Manage tickets on customer issues..
  • Contribute to onboarding guide/best practices.
  • Contribute to existing ‘how to’ guides for Fluency platform products and features.
  • Contribute to internal process documentation.
  • Identify KPIs to monitor the success of clients' post Fluency platform adoption (client
  • retention rate, client employee retention rate, increased ad budgets, advertising budgets etc.)

Required Experience:

  • Great person
  • Be alive and have passion to join our team

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Now
Digital Advertising Strategist

This job is fully remote. 

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Digital Advertising Strategist supports Fluency’s shared pool of accounts while also supporting Advertising Engineers and Advertising Architects as they work with Fluency’s Managed & Unmanaged clients to achieve the clients goals. The Digital Strategist assists with many aspects of the client relationship such as handling incoming client requests, troubleshooting technical issues, making strategy recommendations, and making campaign optimizations and updates

External Role Duties:

  • Respond directly to client requests and communication 
  • Leverage Fluency platform to analyze performance, propose and execute improvements on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Waze, Microsoft, YouTube
  • Proactively make recommendations to clients to improve strategy, performance, and business efficiencies
  • Have a firm understanding of client goals, objectives and key performance indicators (KPI)
  • Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties: 

  • Work with other Digital Strategists to ensure that Fluency’s shared pool of clients are properly supported
  • Work directly with Advertising Engineers & Advertising Architects to ensure strategy alignment and execution of client goals
  • Leverage Fluency to execute digital advertising at scale on multiple channels 
  • Manage incoming tickets and tasks 
  • Troubleshoot technical issues and validate system bugs
  • QA new releases and Provide useful feedback to the Fluency products organization
  • Contribute to  internal process documentation

Required Experience:

  • Great person
  • Be alive and have passion to join our team

What We Look For: 

  • Experience building and managing moderately complex search campaigns
  • Strong communication, analytical and presentation skills 
  • Demonstrated ability to manage and build strong client relationships

Apply Now
Learning and Development, Manager

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience and enjoy a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Manager of Learning and Development is an experienced leader and training professional that will be responsible for driving training strategy and alignment from ideation to execution. The Manager will be a key contributor enabling organizational performance by implementing learning strategies and programs focused on continuous employee and client success. This person will  shape company-wide training initiatives that aim to engage, align, develop and retain talent reinforcing a culture of high performance. This person will also cultivate an impactful client education experience implementing best learning models with the intent to empower external users to quickly adapt to a new way of advertising and utilize Fluency to its fullest potential.

Role Duties:

  • Recommend, develop and implement customized learning and training strategies to meet near and long-term skill requirements including new employee onboarding, digital advertising and technical software training
  • Design inspiring and user-centric content based on adult learning principles to drive learning and performance contributing to successful business results
  • Bring both proven methods and innovative ideas and approaches to the organization
  • Identify, assess and design different training models to elevate the employee and client learning experience
  • Facilitate training and learning sessions and train internal facilitators
  • Maintain proactive and ongoing awareness of industry trends and developments as well as functional best practices
  • Communicate compelling and useful learning and development information to leaders and to the organization
  • Source, acquire and implement an applicable Learning Management System
  • Collaborate with business partners to ensure engagement, adoption, and utilization of all learning solutions to define success metrics
  • Measure and report effectiveness of learning solutions

Required Experience:

  • Great person
  • Enthusiastic
  • Be alive and have passion to join our team
  • Driven with a history of success

What We Look For:  

  • Bachelor’s degree, 8 plus years of training and development experience
  • Success in building a learning and development function from the ground including implementing a Learning Management System
  • Strategist and hands-on trainer and facilitator
  • In depth knowledge of diverse business functions and principles
  • Excellent content development, writing and presentation skills
  • Excellent coaching, consultation and facilitation skills
  • Ability to present complex information to a variety of audiences
  • Ability to scale and lead a large operations team while influencing and consulting with top executives on strategy related to a complex operational environment
  • A passion for people development

Apply Now
Senior Software Engineer

Team Overview:

The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.


The Fluency platform is built using a native AWS architecture.  We use RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, S3 along with whatever else makes sense for the job at hand.

Job Summary:

This Software Engineer position is full time remote.  We have a Burlington, VT office as well.  This position works closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities.  A Senior Software Engineer has strong leadership skills and is able to self direct.  This position requires self management, including self learning, with the ability to write the best possible code while guiding others on best practices.  The ideal candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day.

Your Role:

  • Plan and execute projects based on the product development pipeline and assignments
  • Triage incoming issues that couldn’t be resolved by our operations team
  • Contribute creatively to the product development pipeline    
  • Collaboration across the business and functional departments to develop and deploy solutions that address key business initiatives
  • Continuously improves software development productivity, quality and predictability
  • Ensure delivery of the highest quality service to our clients
  • Other duties as assigned (whatever we forgot to put in here)

What We Look For:  

  • 5+ yrs in development ideally and/or proven skills
  • Degree in a related field a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world class development
  • Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
  • Enterprise software development experience
  • Knowledge of data-driven development methodologies
  • Love feedback and understand iterative development cycles
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web application and mobile application platforms
  • Experience with the advertising industry a plus
  • Have passion, come to work and play hard everyday

Salary ranges from $90,000 - $135,000 based on experience along with equity options.

Fluency is headquartered in Vermont.  This position is remote.  If local, you have the option to go into the office.

Apply Now
Senior Web Application Engineer

This position is US-based remote.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates and feeds on each other’s ideas in order to build leading-edge products for our customers. The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

A Day in the Life:  

A Senior Web Application Engineer at Fluency will build key product features continuously improving the experience for our customers. You will do this by working with the Product and UX teams on current projects, interpreting product ideas and mockups to create new web-based user interfaces. You balance a consistent look and feel across the application with these fresh features.  You might do some research on current advertising solutions and/or JavaScript frameworks and packages that could help the company. You will upgrade the Bootstrap library to a newer version to remove a security flaw. You will definitely collaborate with other Software Engineers to define and refine our REST API and you naturally jump in to solve client issues with one of the existing product modules.  

Responsibilities:

  • Project planning and execution based on the product development pipeline
  • Collaboration across multiple business units and functional departments to develop and deploy solutions that address key business initiatives  
  • Gather and refine specifications and requirements based on technical needs
  • Write well designed, testable, efficient code by using the best software development practices
  • Implement and help evolve website interface by using standard HTML/CSS/JS practices
  • Integrate data from various back-end services and databases
  • Create and maintain software documentation
  • Actively seeks and removes impediments to team success regardless of origination
  • Present issues and risks to management in a timely manner with proposed mitigation
  • Influencing technology and architectural decisions
  • Continuously improves software development productivity, quality, predictability, and team morale

Required Experience:  

  • Great person  
  • Be alive and have a passion to join our team

What We Look For:  

  • 5 plus years experience in web application and enterprise software development
  • Bachelors and/or Masters Degree in a related field, a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world-class development
  • Knowledge of data-driven development methodologies
  • Loves feedback and understands iterative development cycles
  • Knowledge of current development strategies and trends across web application platforms
  • Deep understanding of web technologies (HTML5, CSS) and experience with a component-based JavaScript framework such as VueJS, React, Angular, etc.
  • AWS, Vue.js, Bootstrap, and Java Spring Boot knowledge a plus
  • Eye for design/usability details and skills facilitating visual reviews
  • Experience with the advertising industry, a plus

The salary for this position is $80,000 - $135,000 based on experience.

Fluency offers competitive wages and covers employees' health, vision, and dental insurance. If you have a family, we pay part of that as well. We also offer stock options so employees can become shareholders. We are committed to a diverse workforce and foster a culture of open communication and inclusion.

This position is US-based remote.

Apply Now
Triage Software Engineer

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture.  We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

A Day in the Life:  

The Triage Engineer handles incoming issues by performing a forensic analysis on code to determine the cause then coding basic fixes.  You'll collaborate with the Engineering team as a whole and distribute tasks to the optimal engineer for resolution.  You will also work on the release side to help code automated tests that prevent bugs from being released live.  You will write functional code tests that will proactively find code problems helping to mitigate risk. You’ll share your ideas and drive execution while helping to develop our QA discipline.

Responsibilities:

  • Triage incoming bugs that couldn’t be solved by support
  • Plan and execute fixes against problems received
  • Build automated functional and regression testing
  • Lead and support efforts to automate testing
  • Create and maintain test plans for new and existing features
  • Perform stress and load testing of applications
  • Update team on status of release and communicate obstacles and testing risks
  • Use modern infrastructure tools and platforms to automate our systems
  • Solve challenging problems working with large dataset transformations

Required Experience:  

  • Great person  
  • Be alive and have passion to join our team

What We Look For:

  • Knowledge of data-driven development methodologies
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web and mobile platforms
  • Familiarity and experience with Java
  • Experience building web applications
  • Loves feedback and understands iterative development cycles
  • Experience with the digital advertising industry, a plus

This position is remote.

Apply Now

General Applicants

Future Opportunities

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level. Headquartered in Burlington, Vermont, and hiring remotely.

Submit your resume so we can learn if you're a fit for a future position.

Apply Now