Build your future at Fluency.

Job Summary:

The Mid Market Solutions Director is an individual contributor role focused on driving business growth through strategic client acquisition. This highly visible position requires close collaboration with both internal teams and prospective clients. The Director brings deep expertise in the Digital Marketing landscape, advertising strategies, and Fluency’s platform, with the ability to simplify complex digital marketing concepts for executive-level clients while also engaging with technical execution specialists. Responsible for expanding Fluency’s client base, the Director will proactively pursue new business through cold calling, managing inbound leads, and effectively closing new client accounts.

External Role Duties:

• Identify and establish relationships with new prospective clients to drive business growth.
• Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization, including users, directors, managers, and executives.
• Develop and present compelling business cases to showcase the value of Fluency’s implementation for prospective clients.
• Maintain a proactive follow-up routine and outreach strategy to generate new business opportunities.
• Close new business deals, ensuring successful conversion from prospect to client.
• Travel to meet with prospective clients and attend industry events, up to 35%, though typically less.

Internal Role Duties:

• Maintain an organized pipeline and regularly communicate updates to executives.
• Act as the voice of the customer, providing insights and feedback to internal teams.
• Contribute to the development of onboarding guides and best practices to ensure smooth client integration.
• Support and drive efforts to ensure seamless onboarding for new clients, ensuring they have a positive experience from day one.
• Contribute to internal training and education efforts related to the digital marketing landscape and strategies.
• Collaborate with Advertising Engineers to ensure a smooth transition from the client sale to the implementation and launch phase.

What We Look For:

• Strong drive for success and achieving business goals
• Expertise and thought leadership in Digital Advertising, including PPC, Facebook, and Display Advertising
• Proven track record of developing and closing enterprise-level business opportunities
• Exceptional public speaking and presentation skills
• Open to feedback, with a strong ability to adapt and grow
• Passion for collaborating with and supporting peers to drive team success

Required Experience:

• Great person
• Be alive and have passion to join our team
• History of success
• Driven

Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office.

At Fluency, we’re proud to be an equal opportunity employer.
We’re committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind.

Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

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Team Overview

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary

The Product Campaign Coordinator connects Fluency’s products with the audiences they’re built for, prospects in key verticals and existing customers. In this role, you’ll combine demand-generation skills with the ability to turn product messaging into compelling value propositions. You’ll collaborate across teams while executing the assets and tactics needed for successful campaigns and launches.

You ensure every external touchpoint from promotional programs to product releases reflects Fluency’s launch strategy and product positioning. The ideal candidate is organized, detail-oriented, and eager to grow across demand generation and product marketing.

Your Mission

Drive external promotional activities tied to product launch strategy and translate them into effective demand-generation programs across target accounts and customer segments. Ensure the marketing team has the right assets to support execution.

You Own

Promotion of key products and roadmap features, including:

• Campaign asset development and execution (emails, landing pages, social posts, feature-release blogs).
• Product promotion through paid media (targeted display, social, etc.).
• Production and execution of product marketing programs (webinars, in-app messaging, feature announcements).

Your Core KPIs

Lead generation and engagement, including:

• MQLs influenced by strategic campaigns as well as “evergreen” programs (product pages, bottom-funnel content, webinars, vertical and account-focused efforts).
• Leads from onsite demos.
• Customer engagement metrics: webinar attendance and in-app engagement.

Your Role

• Create and manage in-app messaging for Tier 1 and Tier 2 releases.
• Optimize the website for conversion and ensure consistent marketing of key features and use cases.
• Develop and maintain a product release section of the blog; integrate proof points, demos, and use-case CTAs; track attribution in HubSpot.
• Coordinate campaign touchpoints for Tier 1 launches, aligning Product Marketing and Demand Generation efforts.
• Support and enhance Product-Led Growth motions through in-app announcements and feature highlights.
• Build and manage campaign assets: emails, landing pages, social posts, and blog content.
• Execute outbound marketing programs (webinars, client events, in-app promotions).
• Ensure campaign messaging is consistent and aligned with go-to-market positioning.
• Track, report, and optimize campaign performance.
• Support operational needs across Product Marketing and Demand Generation, including content organization, documentation, and scheduling.

What We Look For

• 1–3 years in marketing coordination, product marketing, or campaign execution (SaaS or digital advertising preferred).
• A passion for promotion and the ability to write sharp, engaging copy across mediums.
• Strong written and verbal communication skills with the ability to simplify complex ideas.
• Experience with bottom-funnel tactics (blogs) and mid-funnel programs (webinars, partner marketing).
• Excellent organizational and project-management skills with strong attention to detail.
• A collaborative mindset with experience working closely with sales, marketing, and product teams.
• Familiarity with HubSpot and Google Analytics.
• Proactive, adaptable, and eager to learn in a fast-paced environment.
• A performance-marketing mindset with enthusiasm for data and attribution analysis.
• Knowledge of inbound marketing, content strategy, and campaign execution.
• Understanding of buyer-journey mapping and persona-based planning.

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

At Fluency, we’re proud to be an equal opportunity employer.
We’re committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind.

Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

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Team Overview:

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary

The Senior Digital Advertising Strategist (internally known as an Advertising Engineer) is a highly technical digital advertising expert who bridges the gap between sophisticated ad operations and business-level strategy. Serving as the primary point of contact between Fluency and our clients, you are integral to delivering a world-class client experience.

At Fluency, our commitment to value-driven client service is rooted in ideation, creativity, relationships, and strategy. In this role, you will curate the client experience by managing key stakeholder relationships, and proactively implementing Fluency’s capabilities to solve complex business challenges. You will not just manage campaigns; you will drive client business goals, solve operational hurdles through our platform, and identify opportunities to maximize Fluency’s impact on their bottom line.

The Hybrid Skill Set:

This role requires a unique blend of operational leadership and technical execution:

• The ability to nurture relationships with C-suite stakeholders, manage complex project timelines, and lead cross-organizational collaboration.
• A deep technical mastery of building, managing, and optimizing large-scale digital marketing campaigns (Search, Social, Display) to deliver performance at scale without the need for manual coding.

Client Engagement & Strategy

• Partner with the Advertising Architect to lead seamless client transitions and platform integrations.
• Own post-onboarding relationships at all levels of the client organization, acting as a trusted advisor and platform expert.
• Provide expert guidance and training to users on how to leverage the Fluency platform both tactically and operationally.
• Deeply analyze client business, financial, and operational profiles to recommend opportunities for growth, performance improvement, and business efficiency.
• Leverage the Fluency platform to execute sophisticated advertising strategies and analyze performance across various channels.
• Lead high-level strategy calls, weekly syncs, and Quarterly Business Reviews (QBRs).
• Potential for quarterly travel to visit key clients.

Internal Collaboration & Product Impact

• Collaborate with internal stakeholders to report on client sentiment, requests, and technical hurdles.
• Develop and execute client-specific engagement strategies to ensure long-term retention and success.
• Articulate client growth opportunities and platform feature requests to the Product organization, contributing to the future of the Fluency platform.
• Manage technical tickets and platform feedback loops to ensure a frictionless client experience.

What We Look For:

• Minimum of (5) years of hands-on experience managing complex paid media campaigns (Search, Social, and/or Display).
• Proven experience communicating with and presenting to C-Level executives.
• Strong project management background with the ability to navigate multiple timelines and stakeholders.
• Exceptional critical thinking skills with a "systems-thinking" approach to solving operational challenges.
• Elite verbal and written communication skills with the ability to translate technical concepts into business value.

Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office.

At Fluency, we’re proud to be an equal opportunity employer.
We’re committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind.

Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

Team Overview

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Job Summary

We are looking for a Senior Financial Analyst to join our lean, high-impact Finance team. Reporting directly to the CFO, you will play a critical role in driving corporate financial performance through revenue modeling, analyzing gross margins, and conducting complex budgeting, forecasting, and variance analysis. As a foundational member of the team, you will also own the implementation and ongoing support of our FP&A software ecosystem, ensuring our systems scale alongside our strategic growth.  This role will lead building a high performing team capable of supporting rapid growth.

Your Role

• Track company drivers such as MRR/ARR, Churn, CAC (Customer Acquisition Cost), Logo Retention, and Margins to direct long-term strategic planning and provide data-driven insights to leadership.
• Leverage cohort analysis and complex financial models to create actionable reports and presentations for senior management.
• Partner with Marketing and Business Development leadership to track the sales funnel and forecast revenue. You will monitor COGS and expenses to balance growth rate, profit margin, and cash flow in support of the company's financial targets.
• Act as the primary owner for our FP&A software. You will lead the implementation of new tools, manage ongoing system support, and utilize excellent project management skills to ensure our financial tech stack is optimized and scalable.
• Partner with business leaders to optimize financial procedures through continuous improvements to automation and data analysis.

What We Look For  

• BS in Finance, Accounting, or Economics; MBA or CPA/CFA preferred.
• 4-6+ years in FP&A, ideally within a SaaS environment, with a strong understanding of ASC 606 revenue recognition.
• Proven experience in FP&A system oversight and software implementation. You should possess excellent project management skills and the ability to act as the technical lead for finance-related tools.
• Expert Excel skills with the ability to independently create cohort analyses and complex financial models from scratch.
• An independent and curious thinker with a continuous improvement mindset to drive efficiencies and the ability to drive results.
• Strong presentation and analytical skills, with the ability to articulate complex financial recommendations in a concise and timely manner.

Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office.

At Fluency, we’re proud to be an equal opportunity employer.
We’re committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind.

Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.

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Team Overview

The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.

The Fluency platform is built using a native AWS architecture.  We use RDS/MySQL, Java, Spring Boot, Elastic Beanstalk, JavaScript, Vue.js, S3 along with whatever else makes sense for the job at hand.

Job Summary

We're looking for our next talented back-end Senior Software Engineer to join us. The ideal candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day. You will have strong leadership skills and must be comfortable self directing.  You will be required to self manage, including self learning, with the ability to write the best possible code while guiding others on best practices. As a Senior Software Engineer you will work closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities. If this sounds like you, we'd love to hear from you.

Your Role:

• Plan and execute projects based on the product development pipeline and assignments
• Triage incoming issues that couldn’t be resolved by our operations team
• Contribute creatively to the product development pipeline    
• Collaborate across the business and functional departments to develop and deploy solutions that address key business initiatives
• Continuously improves software development productivity, quality and predictability
• Ensure delivery of the highest quality service to our clients
• Other duties as assigned (whatever we forgot to put in here)

What We Look For:  

• 5+ yrs in development ideally and/or proven skills
• Degree in a related field a plus but NOT required, we look for proven talent and skill
• Experience establishing, leading, and inspiring world class development
• Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
• Enterprise software development experience
• Love feedback and understand iterative development cycles
• Passion and expertise working with engineering, product, and marketing teams
• Knowledge of current development strategies and trends across web application and mobile application platforms
• Experience with the advertising industry a plus
• Have passion, come to work and play hard everyday

Fluency is headquartered in Vermont.  This position is remote US based.  If local, you have the option to go into the office.

Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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