CUSTOMER STORIES

Helping advertisers scale and succeed.

Learn how Fluency has enabled top advertisers achieve breakthrough efficiency and growth.

CUSTOMER STORY
Union street media
“With Fluency, we have way more opportunities to say yes to things because we don’t feel constrained by time, money, or headcount.”
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
90%

Average time savings on digital advertising execution

CLICK HERE DIGITAL
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
91%

decrease in time to launch new accounts

DEALER.COM
"Partnering with fluency allows efficiencies that gives our strategists—our experts—the time back to create solutions and strategies to implement on our clients behalf."
HEATHER ELLIS
AVP Dealer Marketing Operations
FEB 28 2025
90%

Average time savings on digital advertising execution

AGENCY53
Jared Drahonovsky
Group Media Manager
FEB 28 2025
43%

increase in average spend managed per analyst

CUSTOMER STORIES

See how we help top agencies and brands hit their goals.

CASE STUDY
August 18, 2025

Enterprise Fraud Protection: How Automation Mitigated Hundreds of Thousands in Unauthorized Ad Spend

Learn how Fluency's Budget Overspend Protection and automated Notifications helped a $50M ad agency stop fraud, saving hundreds of thousands in unauthorized spend.

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Case Studies
Union Street Media and Fluency logos over background of Union Street Media office
CASE STUDY
April 18, 2025

Union Street Media Delivers Hyper-Local Real Estate Programmatic Advertising at Scale—Powered by Automation

Learn how Union Street Media delivers localized programmatic real estate advertising to clients using automation to scale their innovative strategies.

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Case Studies
Johnson Group logo and Fluency Logo
CASE STUDY
December 3, 2024

Johnson Group Reduces Pacing Tasks by 90% with Advertising Budget Automation

The Johnson Group, a digital ad agency, switched to budgeting automation. The change reduced pacing tasks by 90% and drove 35% more conversions. Read more.

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Case Studies
CyberMark and Fluencys logo
CASE STUDY
June 18, 2024

How CyberMark Achieved 80% Time Savings for Multi-Location Campaign Setup and Execution

Advertising automation and Blueprints helped CyberMark, a digital marketing agency, reduce campaign setup and execution time by 80%.

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Case Studies
Fluency and Agency 53 Card
CASE STUDY
May 6, 2024

Real Estate Ad Automation: Agency FIFTY3 Increases Services Managed Per Analyst by 50%+

Agency FIFTY3 used Fluency to streamline their paid media workflows, cutting setup time by 75% and dedicating more time to client success.

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Case Studies
Five Mile Marketing logo and Fluency Logo
CASE STUDY
April 16, 2024

Reducing Errors with Automation Increases Advertising Performance by 250%

Five Mile Marketing, a franchise agency, improved lead performance by 250% and streamlined multi-location campaign management with automation.

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Case Studies
Dealer.com case study
CASE STUDY
January 31, 2024

How Automation Drives Performance at Scale for the Auto Industry's Largest Agency

Discover how Dealer.com, the auto industry's largest agency, leverages its partnership with Fluency to drive unprecedented results for over 3,000 advertisers.

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Case Studies
CASE STUDY
June 16, 2023

Click Here Digital drives time savings and scale with Fluency vs. SA360

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Case Studies
The BH and Fluency logos against an image depicting a multi-family residence.
CASE STUDY
December 1, 2022

Groundbreaking Solutions for the Whole (Multi)family

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Case Studies

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Johnson Group
Automation has made budget pacing way more efficient than I would have ever expected it to be. We don't even really think about it, to be honest.”
Jared Drahonovsky
Group Media Manager
FEB 28 2025
90%

Average time savings on digital advertising execution

dealer.com
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
208k

hours saved through partnership

G2 review: marketing lead
"I've worked with a lot of platforms, but Fluency truly stands out. If you're managing multi-location or high-volume digital advertising, it's a game-changer."
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
May 16, 2025
90%

Average time savings on digital advertising execution

cybermark
“The things that used to take us weeks to do now take us hours, maybe minutes. Those improvements allowed us to restructure and better serve our client.”
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
80%

increase in conversions for key client

bh management
“We’ve substantially reduced program costs, while improving measurement and reporting. Best of all, our performance has never been better.”
Kelly Kutach 
Chief Marketing Officer
FEB 28 2025
90%

Average time savings on digital advertising execution

Union street media
"Because of Fluency Blueprints, we're able to roll things out, try new things, and move really quickly. All at scale."
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
90%

Average time savings on digital advertising execution

G2 review: CEO
"It allows us to scale localized digital marketing campaigns across hundreds of locations with a high level of consistency and efficiency."
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
May 12, 2025
90%

Average time savings on digital advertising execution

Agency53
75%

reduction in time to build and launch new accounts

Dealer.com
“Fluency gives us the best of all worlds: The best technology and the ability to focus on our client-first approach.”
BEN GILBERT
Senior Director, Advertising Innovation
FEB 28 2025
90%

Average time savings on digital advertising execution

G2 review: Director of Digital Strategies
"Fluency's Muse AI is indispensable for digital advertising teams seeking efficiency and precision. Its automation capabilities, coupled with advanced analytics, empower professionals to deliver superior results in less time. "
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
April 28, 2025
90%

Average time savings on digital advertising execution

Johnson Group
“The things that used to take us weeks to do now take us hours, maybe minutes. Those improvements allowed us to restructure and better serve our client.”
NICOLE CRISBACHER
SENIOR MARKETING MANAGER
FEB 28 2025
90%

less time spent on budget pacing