Fluency, the Digital Advertising Operating System (DAOS) for automating paid media operations at scale across all major channels, announced it was named a finalist for Rookie of the Year in the 2026 Inspire Learning Awards from Docebo. This award celebrates new Docebo customers who embody the idea that people “never stop learning” through exceptional creativity and innovation. 

After evaluating over 30 learning platforms, Fluency chose Docebo as the tool to help us build and manage our extensive learning ecosystem: Fluency Academy. Fluency Academy hosts the training program designed to help Fluency users become self-sufficient across all our core advertising products quickly. After our first self-guided course (Fluency Foundations) launched and gained rapid success in Spring 2025, Fluency Academy has become the first learning stop for every new customer. 

From the outset, Fluency’s goal was to launch a certificate program that builds user confidence and self-sufficiency within our DAOS. To achieve that, we considered our users’ emotional experience as much as the curriculum itself. We wanted a place where Fluency clients could feel capable and delighted. When learners are this engaged, they don’t just retain information. They reach mastery faster. 

“Docebo allows us to deliver in-the-workflow learning and hands-on exercises,” said Peggy Kao Enderle, Director of Learning Experience. “The platform helps us understand if our users have successfully acquired a new skill or if they’re just clicking through a learning module."

By partnering with Docebo, Fluency has increased the capacity of our client-facing teams so they can provide more advanced, strategic support. We have also seen client skill growth improve by 83% over previous learning methods.

"Empowering our users to be confident and self-sufficient is a major priority in client enablement,” said Tomy Szczypiorski, VP of Client Services at Fluency. “Fluency Academy allows our clients to build those valuable skills and reduces the need for retraining. "

This recognition from Docebo validates our commitment to putting the learner experience at the forefront of adoption. We are continuously expanding and improving our Fluency Academy curriculum, tailoring each new course to the specific needs of our users. With Fluency Academy, we can ensure that our customers are maximizing their investment in our AdOps solutions while gaining valuable skills for their personal career growth.

About Fluency

Fluency is the only Digital Advertising Operating System (DAOS) engineered for organizations that run complex digital media portfolios. The first solution to combine purpose-built Robotic Process Automation for Advertising with integrated AI, Fluency addresses critical advertising operations challenges by streamlining resource-intensive tasks associated with digital advertising content generation, execution, management, and optimization. The result is an easily scalable system that has helped category leading agencies and brands achieve transformational time savings, operational efficiency, and profitability. Fluency manages over $2b in annual ad spend and routinely ranks #1 for performance and client support on G2. 

About Docebo

Docebo is redefining how enterprises build human capability at scale. Our AI workforce readiness platform connects skills intelligence, learning execution, and measurable outcomes in a single closed loop, giving organizations the tools to close skills gaps, develop talent, and perform at their best in an AI-driven world.

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