Careers at Fluency

Join Our Team

Since November 2017, Fluency has been driving the digital frontier forward and enjoying every second of it. We are guided by the belief that there is massive untapped potential, along with growing market desire, to unlock data for use in digital advertising. This can only be achieved with massive automation. The Fluency platform is one that has a unique approach in the space. Our team is made up of innovators & doers and collectively we make magic happen. We are always growing and looking for the highly motivated to join our fantastic team.

Fluency offers competitive wages and covers employees health, vision, and dental insurance. If you have a family, we pay part of that as well. We also offer stock options so employees can become shareholders. We are committed to a diverse work force and foster a culture of open communication and inclusion.

View our jobs below, use the link at the bottom of each posting to apply online. Follow us on social media. We have dozens of jobs coming up in the near future and we announce them on the socials.

Current Openings

Job Title: System Engineer

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

A System Engineer position is one that is highly technical and involves working directly with our Clients and the Fluency Team. This includes launching clients on our platform and managing and monitoring them ongoing. A System Engineer is core to our client relationships. The ability to be technical, project manage, QA, code, multitask, teach and build relationships is key to the position.

External Role Duties:

  • Establish post sale relationships with points of contact.
  • Educate users how to leverage the Fluency platform and then help them to it.
  • Help clients adapt old and new advertising strategies for the Fluency platform.
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Travel to meet with clients, up to 25 percent, but typically less, we do not travel in the current COVID world.
  • Conduct scheduled meetings including QBRs

Internal Role Duties:

  • Report back to all internal stakeholders on client issues/problems/requests/sentiment.
  • Manage tickets on customer issues..
  • Contribute to onboarding guide/best practices.
  • Contribute to existing ‘how to’ guides for Fluency platform products and features.
  • Contribute to internal process documentation.
  • Identify KPIs to monitor the success of clients' post Fluency platform adoption (client
  • retention rate, client employee retention rate, increased ad budgets, advertising budgets etc.)

Required Experience:

  • Great person
  • Be alive and have passion to join our team

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Online Now

Job Title: Digital Advertising Strategist

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

A Digital Advertising Strategist position will analyze the performance of digital marketing campaigns (Search, Social, Display) and execute changes to achieve client goals. The Digital Advertising Analyst works in tandem with System Engineers to support client satisfaction and execute campaign performance at scale. A Digital Advertising Analyst will assist in creating and reviewing reports that inform clients and Fluency stakeholders on performance trends.

External Role Duties:

  • Leverage Fluency platform to analyze performance, propose and execute improvements on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Waze, Microsoft, YouTube
  • Respond directly to client requests and communication.
  • Have a firm understanding of client goals, objectives and key performance indicators (KPI).
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties:

  • Work with System Engineers to ensure strategy alignment and execution.
  • Leverage Fluency to execute digital advertising at scale on multiple channels.
  • Manage incoming tickets and tasks.
  • Provide useful feedback to the Fluency products organization.
  • Contribute to internal process documentation.

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Online Now

Job Title: Digital Advertising Strategist

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

A Digital Advertising Strategist position will analyze the performance of digital marketing campaigns (Search, Social, Display) and execute changes to achieve client goals. The Digital Advertising Analyst works in tandem with System Engineers to support client satisfaction and execute campaign performance at scale. A Digital Advertising Analyst will assist in creating and reviewing reports that inform clients and Fluency stakeholders on performance trends.

External Role Duties:

  • Leverage Fluency platform to analyze performance, propose and execute improvements on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Waze, Microsoft, YouTube
  • Respond directly to client requests and communication.
  • Have a firm understanding of client goals, objectives and key performance indicators (KPI).
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties:

  • Work with System Engineers to ensure strategy alignment and execution.
  • Leverage Fluency to execute digital advertising at scale on multiple channels.
  • Manage incoming tickets and tasks.
  • Provide useful feedback to the Fluency products organization.
  • Contribute to internal process documentation.

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Online Now

Job Title: Digital Advertising Strategist

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems, and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, have experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

A Digital Advertising Strategist position will analyze the performance of digital marketing campaigns (Search, Social, Display) and execute changes to achieve client goals. The Digital Advertising Analyst works in tandem with System Engineers to support client satisfaction and execute campaign performance at scale. A Digital Advertising Analyst will assist in creating and reviewing reports that inform clients and Fluency stakeholders on performance trends.

External Role Duties:

  • Leverage Fluency platform to analyze performance, propose and execute improvements on a host of channels including but not limited to Google Ads, GDN, Google Shopping, Facebook, Instagram, Waze, Microsoft, YouTube
  • Respond directly to client requests and communication.
  • Have a firm understanding of client goals, objectives and key performance indicators (KPI).
  • Troubleshoot technical issues as they arise - escalate issues to engineering team.
  • Create reports to communicate strategic activities and performance improvements at scale

Internal Role Duties:

  • Work with System Engineers to ensure strategy alignment and execution.
  • Leverage Fluency to execute digital advertising at scale on multiple channels.
  • Manage incoming tickets and tasks.
  • Provide useful feedback to the Fluency products organization.
  • Contribute to internal process documentation.

What We Look For:

  • Drive for success
  • Absolute Expert in Digital Advertising; PPC/FB/Display
  • Track record of working directly with clients and helping them succeed
  • Technical mindset in understanding dynamic advertising
  • Loves feedback, adapts and grows
  • Passion and expertise working with peers
  • Extensive Experience with the advertising industry a plus

Apply Online Now

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture. We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:

This position requires a strong mind for user experience and works closely with Product and Engineering partners to build best-in-class software. You must have leadership capabilities to manage ideas, timelines and deliverables in a startup environment with aggressive deadlines. This role advocates for user-centered design techniques, data-driven decision processes and the highest quality user interfaces. The ideal candidate must be a creative thinker, self-starter, and team player who can drive ideas and execution.

A Day in the Life:

A Senior Web Application Engineer at Fluency will build key product features continuously improving the experience for our customers. You will do this by working with the Product and UX teams on current projects, interpreting product ideas and mockups to create new web-based user interfaces. You balance a consistent look and feel across the application with these fresh features. You might do some research on current advertising solutions and/or JavaScript frameworks and packages that could help the company. You will upgrade the Bootstrap library to a newer version to remove a security flaw. You will definitely collaborate with other Software Engineers to define and refine our REST API and you naturally jump in to solve client issues with one of the existing product modules.

Responsibilities:

  • Project planning and execution based on the product development pipeline
  • Collaboration across multiple business units and functional departments to develop and deploy solutions that address key business initiatives
  • Gather and refine specifications and requirements based on technical needs
  • Write well designed, testable, efficient code by using the best software development practices
  • Implement and help evolve website interface by using standard HTML/CSS/JS practices
  • Integrate data from various back-end services and databases
  • Create and maintain software documentation
  • Actively seeks and removes impediments to team success regardless of origination
  • Present issues and risks to management in a timely manner with proposed mitigation
  • Influencing technology and architectural decisions
  • Continuously improves software development productivity, quality, predictability, and team morale

What We Look For:

  • 5 plus years experience in web application and enterprise software development
  • Bachelors and/or Masters Degree in a related field, a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world class development
  • Knowledge of data-driven development methodologies
  • Loves feedback and understands iterative development cycles
  • Knowledge of current development strategies and trends across web application platforms
  • Deep understanding of web technologies (HTML5, CSS) and experience with a component based JavaScript framework such as VueJS, React, Angular, etc.
  • AWS, Vue.js, Bootstrap and Java Spring Boot knowledge a plus
  • Eye for design/usability details and skills facilitating visual reviews
  • Experience with the advertising industry, a plus

Apply Online Now

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Corporate Controller is an accomplished accounting professional with leadership experience that has a deep understanding of all accounting functions and a commitment to accuracy. This director role is highly visible and responsibilities include ownership of the financial close process, customer billing operations, accounts receivable and payable management, payroll, equity award administration, as well as all technical accounting research and treasury administration. The Controller will work closely with the executive team to create and implement controls, policies, and procedures across the firm.

Your Role:

  • Own the vision, strategy, and execution for all accounting functions
  • Implement, document, and maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting
  • Lead revenue recognition and revenue operations including billing and collections, contract review, revenue recognition, sales tax liability review
  • Accountable for all aspects of GAAP financial reporting as well as technical accounting matters
  • Preparation of standard monthly management reporting package including board material
  • Build strong relationships with all respective counterparts including Human Resources, Product Management, Client Services, and Engineering
  • Hire and develop employees

Required Experience:

  • CPA licensure, required
  • Accounting degree, required (MSA/MBA preferred)
  • Five plus years of accounting experience (three years as a Corporate Controller or Manager)
  • Be alive and have a passion to join our team
  • History of success

What We Look For:

  • The ideal candidate is a detailed oriented, accomplished accounting professional with a history of leading initiatives, strong leadership skills, and the ability to communicate effectively
  • Ability to build strong teams and interact with individuals at all levels throughout the organization
  • Possess exceptional written and verbal communication skills, including the ability to articulate recommendations in a concise and timely manner
  • Exceptional GAAP and financial reporting technical skills
  • Loves feedback adapts and grows

Apply Online Now

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Data Scientist is a future focused professional with rich experience within a technical field managing large data sets and confident making data-driven decisions. The Data Scientist is results driven and proves success using analytics to drive the adoption, growth, and success of our product. The Data Scientist will work closely with the executive team to leverage data and predict behaviors to project opportunities.

Role Duties:

  • Generate predictive models and recommendations for advertising strategy changes.
  • Determine “peer” data sets for comparative analysis.
  • Apply expertise in quantitative analysis, data mining, and presentation of data to see beyond the numbers and understand how our users interact.
  • Partner with Product and Engineering teams to solve problems and identify trends and opportunities.
  • Inform, influence, support, and execute our product decisions and product launches.
  • Forecasting and setting product team goals.
  • Designing and evaluating experiments as well as monitoring key product metrics.
  • Exploratory Analysis: Proposing what to build in the next roadmap. Understanding ecosystems, user behaviors, and long-term trends. Identifying new levers to help move key metrics. Building models of consumer behaviors for analysis or to power production systems.

What We Look For:

  • Bachelor's degree in Engineering, Computer Science, Math, Statistics, Economics or related field, Masters preferred
  • Five plus years experience within a consumer technology company
  • Expertise with complex quantitative analysis and working with distributed or highly complex datasets
  • Comfortable with data querying languages (e.g. SQL), scripting languages (e.g. Python), or statistical/mathematical software (e.g. R, SAS, MATLAB)
  • Proven experience with applied statistics or experimentation (i.e. A/B testing)
  • Strong technical writing skills
  • Excellent communication skills with the ability to present analyses results to leadership teams to develop priorities and influence strategy
  • Experience with the advertising industry a plus
  • Have passion, come to work and play hard everyday

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Job Summary:

The Product Manager is a natural collaborator that has a deep understanding of technical product management and strong business acumen. The Product Manager is a future focused thought leader that can articulate the overall product strategy and work with cross-functional teams to align on outcomes, metrics for success and prioritization. The Product Manager will work closely with the executive team to innovate business opportunities by anticipating market trends then executing strategically and efficiently.

Role Duties:

  • Perform market research and identify revenue growth opportunities
  • Determine appropriate investment mix in product stability, scalability, new feature development, and future proofing Fluency’s positioning
  • Articulate and convey Fluency’s competitive differentiators, both internally and externally
  • Contribute to revenue modeling and appropriate pricing strategies for product offerings
  • Drive effective adoption of new products and features through established marketing materials, internal and external and rollout plans
  • Collaborate with business development, product engineers, marketing and channel partners to understand and anticipate evolving needs and wants of clients
  • Be an internal leader and partner for understanding, articulating, and solving complex business problems related to platforms, systems, and infrastructure
  • Consult on large cross-functional technical projects like major migrations or integrations, platform and infrastructure changes, or architectural optimizations
  • Identify issues and blockers that may delay the launch or impede the success of projects
  • Work directly with technical leaders across the organization as a partner, helping to problem solve and ensure alignment with overall product strategy
  • Communicate progress and strategic evolution regularly to senior executives
  • Develop and maintain effective working relationships across the product development organization, focusing on quality, reliability, and the appropriate level of scalability

What We Look For:

  • Ten plus years of product management experience with a focus on platforms and systems and five plus years in digital advertising products, e-commerce, or relevant industry
  • Strategy and analysis experience, MBA preferred
  • Ability to understand and discuss technical concepts, prioritize and evaluate opportunistic ideas with internal and external partners
  • Experience establishing, leading, and inspiring world class development
  • Knowledge of data-driven development methodologies and current development strategies
  • Understanding of web technologies and experience with a JavaScript framework such as VueJS, React, Angular, etc a plus.

Team Overview:

Our team is detail-oriented and extraordinarily passionate. We thrive on designing simple and scalable solutions to complex technical problems and delivering a leading enterprise software platform for our customers. We are looking for exceptionally ambitious and communicative hands-on individuals who are comfortable working with a dynamic team, experience working in a fast-paced environment, and who have the passion and skills to take our company to the next level.

Our Engineering division collaborates, and feeds on each other’s ideas in order to build leading edge products for our customers.The Fluency platform is built using a native AWS architecture. We use JavaScript, Vue.js, HTML5, Bootstrap, CSS, Java, Spring Boot, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

A Day in the Life:

The Triage Engineer handles incoming issues by performing a forensic analysis on code to determine the cause then coding basic fixes. You'll collaborate with the Engineering team as a whole and distribute tasks to the optimal engineer for resolution. You will also work on the release side to help code automated tests that prevent bugs from being released live. You will write functional code tests that will proactively find code problems helping to mitigate risk. You’ll share your ideas and drive execution while helping to develop our QA discipline.

Responsibilities:

  • Triage incoming bugs that couldn’t be solved by support
  • Plan and execute fixes against problems received
  • Build automated functional and regression testing
  • Lead and support efforts to automate testing
  • Create and maintain test plans for new and existing features
  • Perform stress and load testing of applications
  • Update team on status of release and communicate obstacles and testing risks
  • Use modern infrastructure tools and platforms to automate our systems
  • Solve challenging problems working with large dataset transformations

What We Look For:

  • Knowledge of data-driven development methodologies
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web and mobile platforms
  • Familiarity and experience with Java
  • Experience building web applications
  • Love feedback and understand iterative development cycles
  • Experience with the digital advertising industry, a plus

Team Overview:

The Fluency Engineering Team is detail-oriented and extraordinarily passionate about digital advertising. We blend the art and science of advertising into simple and scalable solutions to complex problems, and deliver leading edge software products to our customers.

The Fluency platform is built using a native AWS architecture. We use Java, Spring Boot, JavaScript, Vue.js, Aurora, S3, Elastic Beanstalk along with whatever else makes sense for the job at hand.

Job Summary:

This Software Engineer position is full time remote. We have a Burlington, VT office as well. This position works closely with the entire engineering team and key stakeholders across the company to execute our strategic priorities. A Senior Software Engineer has strong leadership skills and is able to self direct. This position requires self management, including self learning, with the ability to write the best possible code while guiding others on best practices. The ideal candidate is a creative thinker that is highly motivated to execute and capable of wearing multiple hats every day.

Your Role:

  • Plan and execute projects based on the product development pipeline and assignments
  • Contribute creatively to the product development pipeline
  • Collaboration across the business and functional departments to develop and deploy solutions that address key business initiatives
  • Continuously improves software development productivity, quality and predictability
  • Ensure delivery of the highest quality service to our clients
  • Other duties as assigned (whatever we forgot to put in here)

What We Look For:

  • 5+ yrs in development ideally and/or proven skills
  • Degree in a related field a plus but NOT required, we look for proven talent and skill
  • Experience establishing, leading, and inspiring world class development
  • Leadership capabilities to manage ideas, timelines and deliverables in a fast-paced environment with aggressive deadlines
  • Enterprise software development experience
  • Knowledge of data-driven development methodologies
  • Love feedback and understand iterative development cycles
  • Passion and expertise working with engineering, product, and marketing teams
  • Knowledge of current development strategies and trends across web application and mobile application platforms
  • Experience with the advertising industry a plus
  • Have passion, come to work and play hard everyday

Apply Online Now

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